The US federal government lags well behind the private sector in a number of important organizational performance measures, particularly in fostering employee engagement, talent management, and accountability says a recent McKinsey & Company survey. But according to the survey, the federal government enjoys relative strengths in the elements that deal with the heart of the organization. In fact, government managers - more so than their private-sector counterparts - understand and embrace the direction and vision of their organizations and are motivated to make a difference.
We've found similar strengths and opportunities for improvement in state and local government and encourage agency leaders to consider the three areas of focus recommended for federal agencies:
- Engage the workforce to gain their input, earn their commitment, and ensure an open and trusting environment.
- Strengthen talent management practices to attract, develop, and retain human capital.
- Improve accountability measures by introducing more rigorous operating metrics and performance management systems, and by clarifying roles and objectives.
For more information on the McKinsey survey go to: https://www.mckinseyquarterly.com/Improving_worker_performance_in_the_US_government_2471
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